How to trade stocks using cpf

By Saving your account no, you acknowledge the risk of decreased security on your account and you accept full responsibility for any loss suffered as a result of unauthorized access.

Day Trading Strategies (momentum) for Beginners: Class 1 of 12

Your experience on our website is important to us. Please let us know how you feel about our website:. Dividend payment Rights issue Takeover Warrants. POEMS Marketing North Bridge Road , Raffles City Tower Singapore Risk Warning Statement RWS Form.

It is a risk warning disclosure which highlights the key risks that customers should be aware of before trading in overseas-listed investment products. These include differences in legal systems, regulatory regime, political, social and economic developments as well as differences in costs, counterparty and correspondent broker risks between the foreign jurisdictions and Singapore. APU North Bridge Road , Raffles City Tower Singapore Before submitting a CPF trade, you need to open a CPF Investment Scheme account with an agent bank.

Please refer to CPF Website for more details. The CPF Investment Scheme account number also needs to be updated into your Trading account with us. Please contact your trading representative to update your CPF Investment bank account details. It will take 2 — 3 working days for the linkage to be updated. Once updated, CPF trades can be conducted on POEMS. CPF agent bank will notify the clients once the linkage is up.

After the linkage has been established, you will need to select the option "CPF" under "trade type" to conduct a CPF stocks trade. A pop-up will appear if there is no linkage.

The counter must be a CPF trustee stock in order for you to be able to use your CPF OA funds to trade. With effect from 1 March , no CPF savings are allowed for securities placed under SGX watch-list.

These members may continue to participate in corporate actions, subject to the prevailing CPFIS rules and limits for these shares. You can refer to the list of shares that CPF savings can be used here. You can only submit CPF trade after linkage has been established. Contra is not available for CPF trades. This also applies to Non CPF approved shares that are given as bonus shares by CPF approved counters. For CPF Rights issue entitlements you can only sell off your existing rights entitlements or exercise the rights entitlements based on what is credited into the CPF Investment Scheme account.

You will not be able to purchase rights entitlement from the market using CPF funds through the trading account. It is a form of trading where the investor does not collect the securities he purchases nor delivers the securities he sells, but arranged to settle outstanding differences which may be profits or losses.

For more explanation or glossary, please refer to SGX website. What is a PCMA? How is this different from my existing trading account? PCMA is a ledger based account, that has the ability to hold money in the account at anytime. Clients will enjoy automatic deduction or crediting for trades done in Stocks, Unit Trusts, Treasury Bills and more. Trade purchases will be settled as long as you have sufficient funds in the account; this applies to the crediting of the proceeds after a sale is done.

There are no changes in the way you perform your trades and no minimum balance is required to be maintained in the account. Enjoy automatic settlement of Shares, Unit trusts and Treasury Bills if you have sufficient funds in the PCMA Up to 12 months year to date of transaction history is archived online Ability to hold cash balances in the account with interest given for certain currencies Potential to earn higher returns if you opt for Excess Funds Management Facility.

Invest your excess cash available in the PCMA in Money Market Funds. Ability to maintain foreign currencies ledgers. How do I determine if my order is a normal sell or short sell? A Short Sell Order refers to any sell order where the seller does not own the security to be sold at the time of placing the order. How do I know if the counter is a Specified Investment Product?

Create your desired POEMS password online Significantly reduce waiting time to access and start trading on POEMS platforms Added security for POEMS password creation with SMS One Time Password OTP triggered to your registered mobile phone. Yes, SBP allows joint application. For joint application with a child below 18 years old, a copy of the birth certificate must be submitted during application. Stocks ETF - Exchange Traded Funds CFD - Contracts for Difference CFD-DMA - CFD - Direct Market Access Reg FX - Regular FX Mini FX UT - Unit Trust Bonds Futures SBL - Securities Borrowing and Lending.

You can apply for Electronic Payment for Shares EPS linkage to link up your Phillip Account with your bank account to facilitate payment. To download the application for EPS linkage, please click here. After your EPS linkage is activated, you can make fund transfers via ATMs or via internet banking EPS. Fund transfers made before 9pm will be credited into your account the next working day. Contracts for Differences CFDs Foreign Exchange Margin Trading Structured Deposits and Dual Currency Investments Structured Products Unit Trusts and Investment-linked Insurance Policies.

This available cash can be used to settle your future trades automatically. No further settlement instruction is required so long as you ensure sufficient funds available for the settlement.

You can also withdraw the available cash anytime; there is no lock-in period or additional fees for the withdrawal. POEMS ProTrader will be given to all active POEMS Platinum Club PPC members. For non-PPC customers, you can subscribe for this system through POEMS 2. Log in to POEMS 2. Conversion from Cash Trading to Cash Management Account Application Form PDF.

Clients can convert their Cash Trading account to a Cash Management account by printing out the form, fill up the necessary details and mail it back to us.

Margin Operations North Bridge Road , Raffles City Tower Singapore Excess Funds Management Facility is a feature which clients will be able to earn returns through the excess funds parked into the trading account. In this manner your excess funds not used for trading are not left idling, instead it makes your money work harder for you. The excess funds will be invested on a discretionary basis into Money Market Funds. Currently excess SGD funds will be invested in the Phillip Money Market Fund whereas excess USD funds will be invested in the Phillip USD Money Market Fund.

Phillip Money Market Fund PMMF is a stable yielding unit trust fund managed by Phillip Capital Management Pte Ltd. The fund was introduced in April and they are diversely parked in Singapore government bonds, bills, commercial papers, etc.

The fund aims to preserve the principal value and to maintain a high degree of liquidity. Phillip Money Market Fund is regulated by the Monetary Authority of Singapore MAS with Citicorp Trustee overseeing the fund. The fund is fully liquid and available for your withdrawal anytime you want. Non-residents with Singapore addresses Both parties of Joint Account holders.

Right-click on counter in Prices LP1 or Trade LP2 to display sub menu Go to 'Add To' and select the Watchlist you wish to add to. On the Prices LP1 or Trade LP2 tab, click on Global Watchlist and select the Watchlist that you want to edit, e.

The advanced search function can be found at the top right corner of the Price and Trade widgets Click on the icon to bring up the advanced search menu search for your counter by entering the counter name or counter code - a list of suggested counters will be shown Click on the counter to add to your Watchlist. You will need to indicate the amount you wish to withdraw and which bank account you want the funds to be credited into.

The cut off time for submitting the online withdrawal form is 10am on workdays. If you submit the request before 10am, the fund will be credited into your bank account on the same day or one working day later. Time varies, depending on bank If you submit the request after 10am, the money will be credited into your bank account one to two working days later. Time varies, depending on bank.

B The normal commission rates for the board lot will be applied to the amalgamated unit share and board lot shares. Example, for trades done in SGD, contract value x 0. Another example, assuming board lot size is , for total quantity of shares traded in the unit shares market, normal commission rates will apply. Upon successful conversion, Electronic Payment for Shares EPS and excess fund management facility will be made available to you.

Your account number and password will remain the same. A UT-PCMA does not allow you to trade Singapore shares. UT Operations North Bridge Road , Raffles City Tower Singapore You have furnished us with your CPF Investment Account number prior to trading; sufficient CPF funds available for share investment prior to buy order; Sufficient stock limit under CPF Investment Scheme Adequate shareholdings prior to sell order.

Likewise, the orders placed using POEMS 2. However, for foreign markets, only working limit orders placed on POEMS Mercury will be shown on POEMS 2. For the advanced order types, it will be reflected in POEMS 2.

Cheque deposit is available from Monday to Friday, 9. Cheques will be collected and dispatched back to Headquarter by the end of the next business day. For Securities Financing Phillip Financial Pte Ltd account, cheque should be made payable to Phillip Financial Pte Ltd For other accounts except for futures accounts , cheque should be made payable to Phillip Securities Pte Ltd. Cheque has to be deposited on or before the due date. For settlement beyond due date, please proceed to the Cashier counter located in our main office:.

PhillipCapital North Bridge Road, , Raffles City Tower Singapore Please indicate your trading account number, details of payment eg: SGD cheques and USD cheques must be drawn from a bank in Singapore with Local Singapore clearing.

MYR cheques must be drawn from Malaysia. We regret to inform that we DO NOT accept cheques other than the above currencies. For payment in other foreign currencies, it can only be done via Telegraphic Transfer. Contracts For Difference Foreign Exchange Margin Trading Structured Deposits and Dual Currency Investments Structured Products Unit Trusts and Investment-linked Insurance Policies.

CFD Application form for Existing Phillip Securities Client PDF. For existing clients of Phillip Securities who already have a Phillip Account with us, please print out the CFD Application form at this link. Kindly fill it up and mail it back to us and we will activate your account as soon as we receive it. There will be a key symbol next to the counter name to indicate that it is a CPF trustee stock.

PSPL Singapore Securities Transfer Services Charges Schedule Effective from June 1, Please enter 7 digits of your trading account number under billing reference number e. Internet Bill Payment fund transfers takes two working days before it is credited into your account.

Please check with your respective banks for actual cut-off timing and location of the Bill Payment function. Click once on specific counter in the View Price widget.

The Gross value is calculated based on the selection. After clicking on BUY or SELL or SHORT SELL for SGX only , a password box will appear. Once password is keyed in, click confirm and the order will be submitted.

In the View Price widget, right click on counter to bring up the sub menu. In the sub menu, select Trade to open a new Trade widget. Click on the Trade button on the top right hand corner of the window to bring up a new Trade widget. This give users quick access to the Trade widget anyway from anywhere in POEMS 2. Before submitting an SRS trade, you need to open an SRS Investment Account with an agent bank.

The SRS Investment Scheme account number also needs to be updated into your Trading account with us. Please contact your trading representative to update your SRS Investment bank account details. Once updated, SRS trades can be conducted on POEMS. After the linkage has been established, you will need to select the option "SRS" under "trade type" to conduct an SRS stocks trade. You are advised to check on the SRS eligibility with your SRS operators before submitting the order.

Please note that you can only submit SRS trade after linkage has been established. Contra is not available for SRS trades. You can also make payment by Telegraphic Transfer TT if your funds are currently deposited with an overseas bank. Do note that the banks may levy bank charges for each TT fund transfer made, please check with your bank for the respective charges.

Phillip Securities does not charge any fees for incoming TT fund transfers. You will need to provide your bank with our bank account details for Telegraphic Transfer. Please click here for TT details. Please also indicate your trading account number and account holders' name s on your TT payment details to ensure that funds received will be correctly credited into your Trading account.

As TT fund transfer may take up to a week to be successfully transferred, do check that the funds are already credited into your account or speak to your trading representative for enquires on status of transfer. In the event that PSPL is unable to identify the account for the amount to be credited, PSPL may reject the amount transmitted after reasonable endeavours have been made to trace the source of the deposit.

Any bank charges incurred during the course of event will be borne by the client. Please note that we will not be held responsible for any loss, charge or damage arising from the rejected fund or delay in crediting the amount into the account.

In the sub menu, select Trade Unit Share to open a new window with the Unit Share Trade widget. A buy or sell order which will be placed in the queue once being submitted. It automatically expires if it is not executed during that trading session. Contra gain will be credited to trading account or your designated bank account for non-ledger based trading accounts. Lending fee is computed on a daily basis non-compounded and accrued to your SBL account on a monthly basis.

Foreign Share Transfer-In Form. Please complete this form to transfer foreign shares from other broking house into your account with us. Equities Ops North Bridge Road , Raffles City Tower Singapore Unexecuted orders will automatically expire at the end of the trading day. The orders will stay active until completed or cancelled.

Foreign Share Transfer-Out Form. UK Share Deposit - CREST Form. POEMS offers UK trading online. If you would like to deposit your existing UK shares Script to your Phillip Account, please download and complete this form. All orders placed through the POEMS trading system will be processed if their prices are within 20 bids from the last done price. Orders exceeding the 20 bids will be rejected. For more details on minimum bid size, you may refer to the SGX website here.

Request for New Password Form. Clients who have forgotten their passwords need not worry, all you have to do is to print out the form, complete it, fax or send it back to the address shown below. Once your form has been received, we will generate a new password which will be sent to your mailing address. Updating of Personal Particulars Form. To update your personal particulars, please fill in the attached form and mail it back to POEMS.

Please take note that by submitting the Update Particulars form to us, you authorize and consent to the update of information to all accounts within Phillip Securities Pte Ltd and CDP securities account.

A limit order is an order given by the client specifying a maximum buying price or minimum selling price, beyond which the order will not be executed.

A limit buy order may be filled at the limit price or lower and a limit sell may be filled at the limit price or higher. Application Form for EPS Electronic Payment of Shares PDF. This service will be activated 3 -4 weeks from the time we receive the EPS form. Once the application is successful, you will receive a letter of notification. Please refer to the list of payment modes available that can be found in the Cash Management Account Information Sheet.

If you do not have Electronic Payment for Shares, you may like to consider using GIRO as an easy way to pay for the shares that you bought. This will mean that you will not have to worry about late cheques or forgotten payments. Once your application is successful, you will be notified accordingly. Application Form for GIRO for Regular Savings Plan SBP and Share Builders Plan SBP 2.

Application Form for GIRO for Shares and Unit Trusts Lumpsum. A Stop-Limit Order combines the features of a stop order and a limit order. It requires a Trigger Price and a Limit Price to be specified. When the market price reaches the Trigger, the order becomes a limit order that will be executed at the Limit Price specified or better. Kindly note that a stop-limit order does not ensure your order will be fully executed when triggered.

It could be done partially or not done at all depending on the current market price and liquidity of the market. Trigger Price must be above or equal to the last done price for buy stop-limit orders and below or equal the last done price for sell stop-limit orders. If the market is closed, closing price will be used as reference. Please take note that there will not be any auto currency conversion for trade settlement in the trading account, customers have to take the necessary steps to either transfer money into the trading account or perform a currency conversion to settle the trades.

It is an order that is structured of two or more steps that must occur in a specified sequence. Only after the first step in the sequence is completed, then will the second step be activated. Currently only limit orders can be used for a IF-Done related order.

Application Form for EPS Closure and GIRO Linkage. For clients who already have EPS linkage to your trading account and would like to have a GIRO link instead, you will need to close off your EPS linkage first. Thus, you will have to complete both forms and send it back to us. You can choose any one of the avenues to withdraw the money from PCMA: Submit online withdrawal form via POEMS 2. Ask your Trading Representative to submit request on your behalf for withdrawal.

Termination Form for GIRO Linkage. For clients who already have Giro linkage to your Phillip Account and would like to terminate the linkage, you will need to complete the Giro Likage termination form and send it back to us. Accredited Investor Application — Individual. For an individual client who has interest to be certified a Accredited Investor to invest in eligible products.

You can use the account to trade through POEMS or your designated Trading Representative can place trades on your behalf. The prevailing commission charges applies.

Click here to find out more about Commission Charges. Please take note that there will not be any auto currency conversion for trade settlement in the trading account, customer have to take the necessary steps to either transfer money into the trading account or perform a currency conversion to settle the trades.

Click here to find out more about Multi-Currency facility and currency-conversion feature. Accredited Investor Application — Corporate.

For a corporate client who has interest to be certified a Accredited Investor to invest in eligible products.

For existing clients of Phillip Securities who already have a Phillip Account with us, please print out the SBL Forms, fill it up and mail it back to us. We will activate your account as soon as we receive it. Phillip SBL North Bridge Road , Raffles City Tower Singapore You will incur negative debit balance if your SBL account does not have sufficient funds in the settlement currency. Currency Interest on Debit Balance SGD 6.

Multi-Currency Facility is an added advantage for you to maintain foreign currency balances USD, HKD, AUD, MYR, JPY, GBP, EUR, CNY and CAD in your account for ease of trading and efficient management of your foreign currency denominated investments. Settlement for these shares can either be in the traded currency or in SGD. However, your account must have sufficient funds in the settlement currency to avoid incurring interest on debit balances.

In the event the ledger runs into deficit, arising from below transactions carried out on that day, auto-conversion will take place. The auto currency conversion feature is not applicable to the following transaction types: Settlement of purchase contracts.

Settlement of contra losses. Please be reminded that auto currency conversion does not apply to Cash trading, Investment Margin and Securities Financing account. CDP Share Transfer Form for Existing Phillip Securities Client. You may transfer your securities from your CDP Securities Account to your Phillip Account. To effect transfer of securities from your securities holdings account, please complete the necessary document and indicate your trading account number on reverse of the form.

POEMS Mobile Price Alerts is a new feature that allows you to receive real-time notifications on the latest price changes for your favourite SGX stocks, wherever you are.

We provide free stock alert push notifications to your designated mobile devices within seconds of your SGX stock reaching your pre-determined condition s. Choose from a variety of condition settings such as low or high price targets, percentage change targets or even volume targets. You can now create instant alerts and take immediate action on your trading strategies. Kindly note that POEMS Price Alerts is a value-added service provided to you free-of-charge.

By logging in, you are bound to Terms and Conditions. Info on security advisory notes as advised by MAS. Disclaimer By Saving your account no, you acknowledge the risk of decreased security on your account and you accept full responsibility for any loss suffered as a result of unauthorized access.

Please let us know how you feel about our website: How satisfied are you with our POEMS website? Topics General Most Popular Questions Information Sheets Investor Education Online Forms Platforms POEMS Mercury POEMS ePIN Mailer Reset Password POEMS 2. FAQ Lists Can I view orders that were placed through POEMS ProTrader platform on POEMS Internet platform?

The limit orders that you placed using POEMS Internet will be reflected on POEMS ProTrader too. Will I receive a confirmation message on the status of my order placed? You can view your orders in an integrated real time order status window plotter to check the status of your orders.

Can I withdraw my orders after placing them? Orders that have been processed done cannot be withdrawn. For POEMS ProTrader Watch list , how many counters can I set in the list? You can create a maximum of 20 watch lists with a maximum of 50 counters per watch list. Cash Management Account Information Sheet. What are corporate actions?

A coporate action is any event that brings material change to a company and affects its stakeholders, including shareholders, both common and preferred, as well as bondholders. Common corporate actions include stock splits, dividends, rights issues etc. For more information on the following types of corporate actions, please refer to the SGX website: Share Builders Plan SBP.

What are accounts available in Phillip Securities? POEMS stands for Phillip's On-line Electronic Mart System. Who can apply for Phillip Account?

Anyone above the age of 18 years old is welcome, subject to no delinquent record, not insolvent or not blacklisted. May I open a Phillip Account if I have a trading account with another securities firm?

Can I open an account if I am residing overseas? Yes, you can open an account. However, in accordance with the SGX-ST rules all account applications that are remotely signed require the endorsement by a Notary Public or Commissioner of Oaths. A photocopy of your passport and declaration by the concerned Notary Public or Commissioner of Oaths should be submitted together with your application form for the account.

What is the background on Specified Investment Products SIPs? With effect from 1st January , the Monetary Authority of Singapore MAS introduced new guidelines for financial institutions like Phillip Securities to provide safeguards to retail investors who wish to trade Specified Investment Products SIPs. These products have structures, features and risks that are relatively more complex and difficult to understand. Under these new guidelines, both existing and new clients are required to be assessed by their broking firm for relevant knowledge and experience in trading SIPs.

Clients who do not satisfy the assessments are not allowed to trade SIPs. There will be two assessments carried out by broking firms like Phillip Securities — the Customer Account Review CAR and the Customer Knowledge Assessment CKA. How can I opt for this service? Fill in the GIRO application form to authorise the link between your trading account with us and your bank account.

Can I access POEMS Mobile when I am overseas? As long as there is internet connection on your mobile phone, you can access POEMS Mobile. Internet connection can be via high speed mobile connection or Wi-Fi. Please check with your telecommunication service provider for the applicable roaming charges when you are overseas. I have forgotten my POEMS trading account password and how can I request a new password? If you have forgotten your POEMS trading account password, below are the options for you to request for a new one: Register for the Password Online Reset service by calling us at or visit any of our Phillip Investor Centres so that you can get a new password online after the activation of service.

It will take less than a few minutes for registration, activation and change of password. Visit any of the Phillip Investor Centres to get a new password immediately. Your NRIC or passport is required for verification purposes. Once your form has been received and processed, we will generate a new password which will be sent to your mailing address according to our system.

Generally, you may receive the pin mailer three to five working days for local mailing address or one to two working weeks for overseas mailing address after the request has been received.

What is a Unit Share Market? Unit Share Market is a SGX market which allows the trading of odd lots in quantity less than the board lot size. It is a totally different market from the common SGX ready market which is trading on Board Lot.

Board Lot is the standard trading size in the local market which is shares except for a few exceptions. Risk Warning Statement RWS Form It is a risk warning disclosure which highlights the key risks that customers should be aware of before trading in overseas-listed investment products.

What is Online Contra statement and what are the advantages? It is an electronic version of your contra statement for equity trades done via the trading account. Instead of receiving paper contra statements, clients will be able to see it online. The advantages includes being able to viewing of the breakdown of their contra statements online, therefore enhancing the speed and convenience for reconciling your trades.

The statements breakdown stays in the POEMS up to 12 months. What is POEMS Mercury? POEMS Mercury is an application-based advanced trading platform, designed for active traders like you. Phillip Cash Management Account KC. Phillip Cash Management Account KC Information Sheet. Share Builders Plan Information Sheet. Why is my Phillip Account user ID suspended and how can I re-activate my account?

Generally, account suspension happens when: Clients key in the wrong account number with the right password more than 3 times. Clients key in the wrong password with the right account number more than 3 times. Alternatively, you may contact your Trading Representative to re-activate your account. Your password is case sensitive. Cash Prepaid Account Information Sheet. What is Second-Factor Authentication and how does it works?

Custodian Account Information Sheet. Margin Financing Account Information Sheet. Share Financing Account Information Sheet. Who can participate in Securities Lending? Anyone can participate in Securities Lending as long as you have bought some securities with cash or margin at some point in time. However, for investors whose securities are kept at the Central Depository Pte.

CDP , you would have to transfer your securities from CDP to Phillip Securities in order for the securities to be lent. What are the key advantages of using SBL facilities as opposed to other short selling tools? You can have direct access to the market which you are trading.

This is unlike over-the-counter products where you will be trading against the market makers. You will not be charged a financing fee on securities pledged as collateral. There is no maintenance fee for a SBL account. IPO stands for Initial Public Offering. A private company who has intention to raise funds, could issue common stocks.

IPO is the first offering of the stocks to the public. After IPO shares have been listed, investors will be able to trade the shares freely in the Secondary market. What is a Stop Limit order? A Stop Limit order is an order to buy or sell a stock once the price of the stock reaches a specified price, known as the Trigger Price.

Once the trigger price is reached, a Stop Limit order becomes a limit order that will be executed at a specified price or better. What is SGX GTD order? The calendar day is effective from the day when the order is received by SGX. For example, orders submitted in POEMS platform on Saturday will be release to SGX on the following Monday. Which are the modes available for trading? There are 4 trading modes available for trading: Anyone above the age of 18 years old and with no adverse records with the SGX or Court is welcome to open a Phillip Account.

What is the cost of setting up a Phillip Account? To set up a Phillip Account, there is no setting up cost. Please click here to know more about additional requirements. I have sold some shares, how do I know how much are my sales proceeds? Can I use my CPF funds to trade? What is CAR and CKA? The global financial crisis has led regulators to re-examine the sale and marketing of certain investment products. It is compulsory for broking firms such as Phillip Securities to assess retail investors for relevant knowledge and experience in trading SIPs.

The Customer Account Review CAR enables us to assess whether you can trade in listed SIP products. The Customer Knowledge Assessment CKA enables us to assess whether you have the relevant knowledge or experience to understand the risks and features of an unlisted SIP.

How can I settle my trades? Here are the options for making payments for your trades: Electronic Payment for Shares EPS GIRO Cheque Cash at cashier at Phillip Securities Pte Ltd, North Bridge Road, Raffles City Tower Monday to Friday, 9am to 5: NETS or credit card not accepted. Please provide your bank with our bank account details here. Please also indicate your trading account name and account number on your payment details to ensure that funds received will be correctly credited into your trading account.

How do I log in to POEMS 2. What is POEMS Electronic Pin Mailer ePIN Mailer? From mid Nov , selected clients who have opened new individual POEMS account at Phillip Investor Centres PICs will automatically receive an electronic pin mailer by email upon successfully account creation. Benefits of ePIN Mailer: What account type can I open using this Online Account Opening Form? You may open our Investment Custodian Account that provides you the ability to trade shares and unit trusts online.

For more information about the account type, you may click here to read through the information sheet. How do I open other account types if this Online Account Opening Form only allows me to open an Investment Custodian Account? You may visit our Phillip Investor Centres with the supporting documents to open an account. The locations of our Investor Centres can be found here. Can I have both EPS and GIRO. No, you can only opt for one service. If you are currently under the Electronic Payment for Shares EPS system and wish to switch to GIRO, you must first terminate your EPS linkage.

Click here for the EPS closure form and the GIRO application form. After completing the form, please send it back to the above-mentioned address. Are there any charges for transferring money into or out of the trading account? No charges for fund transfers except for Telegraphic Transfer. Can I change my password on POEMS Mobile app? You have to log on to POEMS website to change your password. Who would receive the POEMS ePIN Mailer?

From mid Nov , new Phillip Account individual account clients who open their accounts at Phillip Investor Centre PICs will receive their Pin Mailers electronically i.

Account holders must have valid i email account and ii mobile phone number at point of account opening. Kindly note that all other types of account holders e.

Corporate or joint account holders will receive physical pin mailers until further notice. When will I receive my sales proceeds? Sales proceeds will be credited back to your Phillip Account or your designated bank account for non-ledger based accounts e. Cash Trading accounts one day after the due date.

Who are eligible for e-Statement service? How do I activate the Password Online Reset service? You may follow the steps provided for the activation of service: You will be redirected to the POEMS Homepage. What is a Odd Lot? Trading size less than shares is termed as 'Odd Lot'. A one-for-five bonus issue means the holder of shares will receive 20 bonus shares. How can I be eligible for this feature?

Any client with POEMS access would be able to view the online contra statements via his POEMS account. This function stores and lists possible matches from entries that you have typed previously. Be suspicious of any email or instant message asking you to provide sensitive account information. You need to take additional steps to keep your network secure.

In such circumstances, you may contact the Dealing Desk for assistance. For the list of contact numbers, you may click here. Do not leave your Internet Trading Screen unattended and be aware of the dangers of providing access to your Internet Trading account to unauthorized persons. For preventive security measures in relation to password protection, you may refer to section 2.

What is the difference between shares trading under CPF and normal shares trading? Under normal trading using cash, an investor needs to open a trading account and a CDP Global Securities Account.

Alternatively, investor can open a margin or custodian account with Phillip Securities PSPL. Shares purchased are either kept at CDP or custodian accounts with PSPL. When you trade using CPF funds, you would need to open an investment account with one of the local banks and the shares purchased will be kept with the custodian bank. If you are placing your trades through your trading representative TR , please inform your TR that it is a CPF trade. Can I contra my trades?

Can I trade contra with POEMS?

Yes, contra will take effect automatically as long as it meets the criteria. The Contra period is defined as the period from the day T you bought the stock and the due date D. How can I subscribe for POEMS Mercury?

POEMS Mercury is available to all existing POEMS clients. Download the application and install it on your computer. Phillip Investment Account — Prepaid CC. Phillip Investment Account - Prepaid CC Information Sheet. What is the purpose of 2FA? The 2FA provides substantially better security and makes it much more difficult for an attacker to impersonate you and access your computer, accounts, or other resources.

Can I open a corporate margin account? Please refer to the Password Online Reset FAQ here for more information. How can I participate as an eligible lender? You will need to sign a lending agreement in order to be an eligible lender. Phillip Securities Pte Ltd will have to be the appointed custodian to the securities before securities can be loaned out.

How do I open a SBL account with Phillip Securities? Cash dividends are cash payments made by a company out of its earnings to its shareholders. Scrip dividends provide shareholders with the option of receiving their dividends in the form of shares instead of cash.

What is dollar-cost-averaging method of investment? By investing a fixed amount of funds consistently every month over a period of time, dollar cost averaging benefits you regardless of price fluctuation. You purchase more units when the price is lower and fewer units when the price is higher.

This investment method is known as dollar-cost averaging. And it is especially useful in hedging against market volatility. With such a disciplined and consistent method, you will eventually build up a portfolio of stocks in average cost.

Who is eligible to apply for SBP? Anyone above the age of 18 years old can apply for SBP. Does SBP allow joint application? Is Stop Limit order type available on POEMS? Is GTD available in all trading markets? No, GTD is available in SGX market only. Can this account hold foreign currencies? Yes, this account has the option to maintain foreign currency balances.

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Please refer to the Cash Management Account Information Sheet for more information. With this, you have the flexibility to retain your foreign cash proceeds in their respective currencies. Moreover, if you have SGD in the account and would like to invest in a foreign currency denominated stocks, you can easily convert your SGD to offset any debit balances denominated in foreign currencies.

How should I indicate my sell orders?

If you intend to sell more shares than the quantity you own, you should submit separate sell orders. You should place a normal sell order for the shares which you own and a short sell order for the quantity that you do not own. You do not own any share of Stock A and you intend to short sell 1, shares of Stock A. You owned 2, shares of Stock A and you intend to short sell another 1, shares of Stock A.

What is IPO Financing? Can I open a Phillip Account if I have a trading account with another securities firm? Yes, there is no restriction to the number of trading accounts you can open. You can continue to trade all Specified Investment Products as per normal. What is the transaction cost for trading on POEMS? Click on any markets below for their respective transaction cost: Singapore SGX Australia ASX Belgium EURONEXT Brussels Canada TSX China A Shares SSE-A via SH-HK Stock Connect China B Shares SSE, SZSE France EURONEXT Paris Germany FWB Hong Kong HKEx Indonesia IDX Japan TSE, JASDAQ Malaysia Bursa Netherlands AEX Portugal EURONEXT Lisbon Philippines PSE South Korea KRX Sri Lanka CSE Taiwan TWSE Thailand SET Turkey ISE United States NYSE, NYSE-MKT, NASDAQ United Kingdom LSE.

Is this a compulsory procedure? It is compulsory for broking firms such as Phillip Securities to assess retail investors for relevant knowledge and experience in trading Specified Investment Products.

The list of SIPs can be found below. However, if we assess that you do not have the relevant knowledge or experience to trade such products, the SGX Online Education is for you to gain a better understanding of the products. What products are available in POEMS 2. Do I need to fill in all the questions on the form? You may refer to the i icon for more information if you have difficulty filling up certain questions. If you require further assistance, you may call our Customer Experience Hotline at or email us at talktophillip phillip.

When will the GIRO service take effect? Approximately three to four weeks after you have submitted your application and upon our issuance of a confirmation letter to you. Please note that the commission rate for Prepaid and Margin account is different. For more information, please view Phillip Investment Margin Account. Can I receive order alert for my orders placed via POEMS Mobile?

Yes, you can receive Order Alerts via POEMS Mobile Push Notifications on iPhone or Android Smartphones. Kindly note that POEMS Order Alerts is a value-added service provided to you free-of-charge. I did not receive OTP via SMS after several attempts. What can I do? Please check that your mobile number registered with Phillip Securities is up to date.

Please call our hotline at or visit us at any of our Phillip Investor Centres PICs. I have already provided my bank account number for the EPS linkage, will the sales proceeds be credited directly to my bank account? For non-ledger based account Cash Account , the sales proceeds will be credited directly to your bank account under our records. How do I enrol for e-Statement service? In our continuous effort to provide greater convenience to our customers, eligible customers will be auto-enrolled for this free service.

Where can I trade Unit Share Market? You can trade Unit Share Market online through POEMS. How do I reset my password after activation of the service? After activation of the service, you will be redirected to the online password reset portal. Alternatively, you may follow the steps: Click here to go to the online password reset portal.

Input your account number and answer two security questions accordingly An email verification link will be sent to the registered email address Open the email and click on the link to confirm the request You will be redirected to a webpage to reset the password and a SMS token is required to complete the process You will be informed immediately when your password has been changed successfully. What and where can I see from this Online Contra statement?

Clients can see the breakdown of purchases and sales contract for their equity trades via POEMS internet and POEMS ProTrader. The amount gained or loss will be shown clearly. Can I open a corporate Phillip Investment Custodian Account? How do I know which stocks are CPF approved? The CPF option will be available in the Trade window if it is a CPF trustee stock. You may refer to the list of shares that CPF savings can be used here.

Under what circumstances is contra performed? The quantity of both contracts i. BUY and SELL may not exactly match and the Contra quantity is based on the lesser number. Phillip Investment Account — Custodian C. Phillip Investment Account - Custodian C Information Sheet. What is my login ID and password?

Your login details are the same as that used to log in for POEMS 2. No separate login details are required. I have registered for Password Online Reset, how do I reset my password? You have to activate the Password Online Reset service before you can reset your password online. If you have already activated the service, please refer directly to the steps under Part II Password Online Reset.

I Activation of Service You may follow the steps provided for the activation of service: Is 2FA compulsory for trading through POEMS? Phillip Securities is committed to protecting the security of our customers, so we encourage you to use 2FA to safeguard your online trading. However, at this moment, 2FA is not compulsory. With the launch of 2FA, clients are required to update to POEMS SG iPhone App v1. Clients using iOS 4 and below must update their iOS to continue using this new version.

Can I lend my securities which are bought using a CPF investment account? Unfortunately, you cannot lend the securities which are bought using a CPF investment account through Phillip Securities Pte. Can I open a corporate Share Financing Account?

Do I have to short sell through Phillip Securities after I have borrowed the securities from Phillip Securities? Not necessarily, although it is preferred. You may borrow the securities from Phillip Securities but sell them at other brokerages.

What is a rights issue? A rights issue is an issue of rights to a company's existing shareholders that entitles them to buy additional shares directly from the company in proportion to their existing holdings, within a fixed time period. In a rights offering, the subscription price at which each share may be purchased is generally at a discount to the current market price. Renounceable Rights are often transferable, allowing the holder to sell them on the open market.

How does a Stop Limit order work? Depending on what position that you are holding long or short , there are two types of Stop Limit order: Sell Stop Limit This is the Stop Limit order when you have a long position on a security. In this case, the trigger price is placed below current market price of the security. Buy Stop Limit This is the Stop Limit order when you have a short position on a security. In this case, the trigger price is placed above current market price of the security.

How do I pay via Electronic Payment for Shares EPS? Is GTD available in all POEMS Platforms? No, GTD function is available on POEMS 2. Please refer to the FAQ below on Information Sheet. POEMS Mobile Use the "short sell" button to execute the trade. Alternatively you can call in and ask your Trading Representative to submit a Short Sell order.

Which trading mode should I use? You may use the trading mode which you are most comfortable with. There is no restriction on the mode of trading that you can use. What are the risks involved in IPO financing? In the event of over subscription, you may not get all the shares you applied for.

The share price may drop below the IPO offer price on listing day. The gains from the allotted shares may be lower than the charges and interest costs.

Investing with CPF Funds | DBS Vickers Online Trading

If the IPO is in foreign denominated currencies, there may be foreign exchange rate risks. How do I link my existing Phillip Account to POEMS? Does POEMS levy subscription charges? No, POEMS does not charge any user subscription. Do I need to open a separate Phillip Account to trade Specified Investment Products? You can use your current existing Phillip Account to trade Specified Investment Products.

What are Specified Investment Products SIPs? Specified Investment Products are products that have structures, features and risks that may be more complex in nature. The current list of Specified Investment Products includes: Futures Options Unlisted products include: How do I search for a counter? Alternatively, you may use the drop down lists in the View Price widget to browse through the different global markets and exchanges to find a counter.

Please note the following Prohibited Trading Conduct as described under the Securities and Futures Act SFA: When will the bank deduct the account for my purchase? Why is my sale proceeds placed in available cash and not returned to my bank account? The Online Security Portal has blocked my account due to multiple unsuccessful attempts. You will need to reactivate your account if we are unable to validate your identity, or you have exceeded the maximum number of attempts to submit a valid OTP.

What are the benefits of e-Statements? It is safe, secured and environmentally friendly. With one login, you will be able to see all your e-Statements, with instant access of up to 12 months for past monthly statements and up to 3 months for past contract notes from the time you are enrolled. Can I select my settlement mode and currency? You may choose to pay in cash, CPF or SRS in Singapore dollars or the traded currency where applicable.

How can I subscribe for POEMS ProTrader? Can I trade Unit Share Market for multiple financial markets? At the moment, Unit Share Market is only for SGX market. What happens if I exceed the number of attempts during the verification process?

If you fail the verification after several attempts, your account number will be blocked from performing the password online reset. Please call our Technical Support hotline at for assistance. How does it work? Click on the Contra statement number Step 3. A pop-up box will appear once the Contra statement number is clicked The contra statement remains accessible after the transaction is settled in the following places.

Can I open a joint Phillip Investment Custodian Account? Both applicants must be above the age of 21 years old in order to open a joint Phillip Investment Custodian Account.

Conversion from Cash Trading to Cash Management Account Application Form PDF Clients can convert their Cash Trading account to a Cash Management account by printing out the form, fill up the necessary details and mail it back to us. Will contra be performed if the settlement currency of a SELL contract is different from that of the outstanding BUY contract? The settlement currency of a SELL contract will be changed to the same settlement currency of the outstanding BUY contract.

Phillip Investment Account — Margin M. Phillip Investment Account - Margin M Information Sheet. Can I login with my 2FA Two-Factor Authentication OneKey token?

For existing POEMS clients, proceed to login as usual with your 2FA OneKey or SMS OTP. For new POEMS clients, log in to POEMS 2. Can I open a joint margin account?

Will my transaction costs go up as a result of the brokers implementing 2FA? No, your transaction fees will remain the same. Customers will not be required to pay for any additional costs. Can I open a joint Share Financing Account? How do I know which of my securities are eligible for lending? All securities are eligible for lending as long as there is demand for them.

You can consult the SBL Desk or your TR. Hence, you can leverage up 3. Where can I find the list of corporate actions taken by companies listed on SGX?

You may go to the SGX website to find the list of corporate actions and company announcements. What are the advantages and disadvantages of a Stop Limit order? The benefit of a Stop Limit order is that it allows the investor to enter a new position or exit an outstanding position when the price surpasses a particular price level.

It also allows one to take profit or minimise losses on an existing long or short position. The disadvantage is that there will be no guarantee that the order will be filled in the event the price gaps through the limit price.

In such an event, the order will not be filled. How do I know if the order is filled? GTD order that is filled will be displayed in Order Processed Today screen on the same day, or in Trade Done Yesterday on the next day. What is Excess Funds Management Facility? Is it limited to SG market only? What are the minimum system requirements for trading online? System requirements and performance may vary from one platform to another. How do I open a Phillip Account if I am a new client? Kindly visit our office or Investor Centres to fill in the following application forms.

All new application forms must be signed in the presence of a Phillip Securities witnessing officer as per SGX regulations. For the required documents, please click here. Who is eligible to apply for IPO Financing?

Anyone above the age of 21 years old can apply for IPO Financing via any ledger-based account eg. Cash management, Custodian, Margin or Financial account. Does POEMS impose a minimum amount of trade within a specified period? Where can I find more information about the Specified Investment Products? Visit the useful links below: A Guide to online source of Investment Product Information Product Education Seminars b.

Call your trading representatives or Customer Experience Hotline How does it affect me? These new MAS requirements apply to all retail clients, including Non-residents with Singapore addresses Both parties of Joint Account holders You will have to complete: How do I add counters to my Watchlists?

There are 3 methods of adding counters to your Watchlists: Method 1 Right-click on counter in Prices LP1 or Trade LP2 to display sub menu Go to 'Add To' and select the Watchlist you wish to add to Method 2 On the Prices LP1 or Trade LP2 tab, click on Global Watchlist and select the Watchlist that you want to edit, e.

How do I pay via GIRO? Yes, you may use GIRO for payment. For more information, please click here. Can I sell the SGX listed shares which I have in my CDP account? You will need to transfer the shares from your CDP account into your account with Phillip Securities before you can sell it. How many counters can I add to each Watchlist?

Each Watchlist can contain up to 50 counters. Can I trade using my margin account on POEMS Mobile? Yes, for margin account holders. How do I withdraw the money? Time varies, depending on bank Note: I am currently overseas. Will I receive the ePIN Mailer or OTP? Phillip Securities will continue to send you the OTP via SMS, and you should be able to receive them in case for personal SMS when you are overseas. However, you must have opened a Phillip Account with us locally at our Phillip Investor Centres PICs at the point of account opening.

Your receipt of the SMS OTP will also depend on your mobile network operator's roaming service and may subject to additional roaming surcharges. Do I need to pay for the e-Statement service?

The service is provided free of charge. What are the commission and charges for trading Unit Share Market through POEMS? How long will it take to activate the POEMS ProTrader subscription? After subscribing through the 'Rewards' tab in POEMS 2. You may check the status in POEMS 2. What happens if I do not register for the service after request? For security purpose, the email registration has a validity period and may expire.

You will need to call us at or visit any of our Investor Centres to register again. Will I still receive physical Contra statements? All statements are obtainable electronically via POEMS accounts. Can I sell my existing shares through the Phillip Investment Custodian Account?

You would have to transfer the shares into the Phillip Investment Custodian Account before you can sell them. When can I start trading using my CPF funds? What are the circumstances that my CPF trades would be revoked? When must I make payment for contra losses? Contra losses must be settled WITHIN 7 calendar days or 1 week from the statement date.

Share Financing Account V. Share Financing Account V Information Sheet. Can I view orders placed through POEMS Mercury on POEMS 2. Can I place trading orders 24 hours a day? Orders placed after 5. For Foreign Markets, please click here. Can I sell my existing shares through margin account? You would have to transfer the shares into your margin account before you can sell them. Who can I contact if I would like to enquire about dealing matters? You may contact your Trading Representative for the dealing matters and some other enquiries, including but not limited to the followings: Increase of Trading Limit Corporate Actions rights issue, etc.

Order Submission through Trading Representative Order Rejection. What if I lost my 2FA OneKey device and urgently need to trade online? You can contact your respective trading representative to execute the trades. Will I be informed first before the loan is made? The lending agreement will enable us to on-lend your securities with a one-time standing approval.

With this lending agreement, we will not notify you prior to borrowing the securities from you. However, you will be informed after your securities are lent out.

The notice of loan will include the terms of loan such as name of securities lent, quantity, lending fee and effective date of loan. You can also monitor this by viewing the portfolio of your SBL account through POMES online. Can I sell my existing shares through Share Financing Account?

You would have to transfer the shares into your Share Financing Account before you can sell them. How do I perform the short trade? There is no special platform required to sell the borrowed securities. You will sell the borrowed securities in the ready market as if you are selling your own securities. How much are the dividend charges? Is there anything I should consider before using a Stop Limit order?

Before using a Stop Limit order, investors should consider the following: How do I know if the order is still valid? GTD orders that are in the order book are displayed in the Working Orders screen. On which regional bourses can I trade? POEMS allows investors to trade shares on the following: Singapore SGX Australia ASX Belgium EURONEXT Brussels Canada TSX China A Shares SSE-A via SH-HK Stock Connect China B Shares SSE, SZSE France EURONEXT Paris Germany FWB Hong Kong HKEx Indonesia IDX Japan TSE, JASDAQ Malaysia Bursa Netherlands AEX Portugal EURONEXT Lisbon Philippines PSE South Korea KRX Sri Lanka CSE Taiwan TWSE Thailand SET Turkey ISE United States NYSE, NYSE-MKT, NASDAQ United Kingdom LSE For more details, please click on the respective markets above.

Clients who wish to trade on foreign bourses not available in POEMS may submit orders through your Trading Representative. How can I check my positions and returns under the Excess Funds Management Facility? How do I pay via cheque? Our Phillip Investor Centre accepts cheque deposits to support the following: For Securities Financing Phillip Financial Pte Ltd account, cheque should be made payable to Phillip Financial Pte Ltd For other accounts except for futures accounts , cheque should be made payable to Phillip Securities Pte Ltd Cheque has to be deposited on or before the due date.

For settlement beyond due date, please proceed to the Cashier counter located in our main office: PhillipCapital North Bridge Road, , Raffles City Tower Singapore Please note: You are required to inform your Trading Representative immediately once you discover your executed sell trades have been marked wrongly.

How do I open a corporate account with POEMS? Kindly visit our office or Investor Centres to fill in the following application forms: The two authorised persons who sign on behalf of the company are to produce their National Identity Card. Does IPO Financing allow joint application? IPO Financing is not allowed for joint application. Are there any taxes levied on capital gains? Please consult your tax advisor for clarification on taxation issues. Please click here for details on Customer Account Review CAR and Customer Knowledge Assessment CKA.

How can I be considered to have the relevant knowledge and experience to trade Specified Investment Products? You may be considered to have the relevant knowledge and experience if your meet ANY ONE of the following assessment criteria: Done 6 or more trades in the past 3 years trade experience in each product will be qualified for trading in respective products only: Contracts For Difference Foreign Exchange Margin Trading Structured Deposits and Dual Currency Investments Structured Products Unit Trusts and Investment-linked Insurance Policies 2.

Have a diploma or higher qualification in relevant courses such as accountancy, actuarial science, business, capital markets, commerce, economics, finance, financial engineering, financial planning, computational finance and insurance; 3.

Have a professional finance-related qualification for example, CFA, ACCA etc. Have a minimum of 3 consecutive years of working experience in the past 10 years in the development of, structuring of, management of, sale of, trading of, or research and analysis of investment products or in the provision of training in investment products. Work experience in accountancy, actuarial science, treasury or financial risk management may also be considered relevant experience.

Can I transfer my existing shares from my Phillip Account to this account? Join GIRO as it is the easy and convenient way to pay your bill. To apply, simply fill in the GIRO application form and mail it back to us at: I have some Watchlists in Classic POEMS, do I still have to create new one for POEMS 2. No, you do not have to re-create new Watchlists for POEMS 2.

Simply import your Watchlist by following these steps: This below tutorial shows how you can import your Watchlists from Classic POEMS: Can I do contra? Yes, you may perform contra before or on the due date of the purchase contract.

LAT - Short Course

I am unable to complete the form filling and would like to fill it up later of the day. You may expect to receive an email within the next hour and a half after exiting our application form page.

You can continue the form submission any time within the next 30 days using the direct link provided in the email that you had received. Can I view and edit my watch lists? You will be able to create watch lists with stocks that are from different exchanges and customize it to your preference. When can I retrieve my e-Statements through POEMS? We will send email notification s to your latest updated email address when your e-Statements are ready for viewing.

What is the validity of the SMS OTP after I have successfully answered the security questions on the Online Security Portal? Your SMS OTP will expire in 2 minutes.

What is a Contingent Order? An order will be executed only if another order is done. An example of a contingent order would be to sell one specific security if another specific security has been bought. For all Contingent orders, clients are to ensure that their trading accounts have sufficient buying or selling trading limits to allow orders to be submitted when Contingent order's triggering conditions are met, else order triggered may be rejected due to insufficient trading limit.

Amalgamation of your many unit share orders is done automatically by the system, if the following conditions below are met: The amalgamated trades must be of the same trading day, stock and settlement currency. The amalgamated trades must be of the same action e. Can I provide an email address or mobile number different from the records in your system for the registration of service? As a security measure, we encourage you to visit any of our Investor Centres to opt in for the service after face to face verification if you intend to use information that is different from our records.

Is there any charge for Online Contra statements? No charge for viewing contra statements electronically.

In fact, client saves time and effort since all details are retrievable via their POEMS accounts. CFD Application form for Existing Phillip Securities Client. CFD Application form for Existing Phillip Securities Client PDF For existing clients of Phillip Securities who already have a Phillip Account with us, please print out the CFD Application form at this link.

Can I sell those shares allotted IPO Shares through the Phillip Investment Custodian Account? You would have to transfer the IPO shares into the Phillip Investment Custodian Account before you can sell them.

What should I do when my CPF trades are revoked? Alternatively, you may request for share borrowing. If the buying-in is not successful, it will continue on subsequent market day till all short-sold positions are covered. Can my contra-profits of Stock A be used to net-off losses from Stock B? Yes, contra-profits will nett-off any outstanding losses.

Share Builders Plan SBP Information Sheet. You can, however, orders that have been processed done cannot be withdrawn. Can I use my CPF funds to purchase shares? However, CPF members who have invested in the company's shares prior to the placement under SGX watch-list can choose to hold or sell their shares.

For CPF Rights issue entitlements you can only sell off your existing rights entitlements or exercise the rights entitlements based on what is credited into the CPF Investment Scheme account, You will not be able to purchase rights entitlement from the market using CPF funds through the trading account.

What is the SGX share transfer charges? All fees and charges above are based on Per Counter Per Transfer basis and are subject to GST 2. Can I sell those shares allotted IPO Shares through margin account?

What are the current promotions? Please click here to find out more about our current promotions. What do I need to utilize 2FA when I trade with POEMS? You will need to register for a 2FA token - OneKey via POEMS and link it up to start using the 2FA feature. Do I need to have a minimum quantity for each security to be eligible to lend? There is no minimum quantity to be eligible.

However, due to certain nature of some loans, it might be more effective to borrow from lenders with certain level of quantity available. Can I sell those shares allotted IPO Shares through Share Financing Account? As you are trading in the normal market, you can have the flexibility of choosing the type of order market order or limit order. This means that you may either sell direct to the highest bidder or queue at the price you desire. How much are the corporate action charges? What is a Limit-if-Touched LIT order?

A Limit-if-Touched is an order to buy or sell a contract at a specified price or better, below or above the market. This order is held in the system until the trigger price is touched. An LIT order is similar to a Stop Limit order, except that an LIT sell order is placed above the current market price, and a Stop Limit sell order is placed below. Using a Limit-if-Touched order helps to ensure that, if the order does execute, the order will not execute at a price less favourable than the limit price.

Can I amend my GTD order? Orders with Good-Till validity will retain their queue priority based on their entry date and time. If they are amended, their priority will be updated. Currently only order quantity can be adjusted downward, queue position is maintained. How do I pay via Internet Bill Payment? Do I need to pay any fees or charges to maintain PCMA? We are pleased to offer this account with: No requirement of minimum balances. What if I short sell a counter and did not cover my position on the day itself?

SGX will regard the sale transaction as a short-sell and will conduct a buying-in on due date. How can I open an account if I am residing overseas? How do I participate in IPO Financing? You may also choose to visit any of our investor centers for further assistance.

Is my Trading Representative qualified to trade SIP? Effective on 1st July , trading representative must pass the required module to deal in any SIPs for his or her clients. Examples of SIPs include certain securities, covered warrants,exchange traded funds or extended settlement contracts. For more details, please click here. Where can I find the assessment? The physical assessment form is available at any Phillip Investor Centres , via your Trading Representative.

Alternatively, you may download a copy of the form here. What if I do not meet any of the assessment criteria? If you fail the online CAR Assessment, please complete the SGX Online Education on listed SIP via the following URL https: Remember to list Phillip Securities as your main brokerage partner when you fill in the Customer Account Review CAR online declaration on SGX website.

This will allow Phillip Securities to access your CAR result from SGX. If you fail the CKA Assessment, please complete the online education on unlisted SIP via the following URL http: Do note that you may sell your holdings or close your existing position even if you have not passed CKA CFDs and CKA UT.

Can I transfer my existing shares held in another brokerage to this account? We do not charge for incoming transfer. Can I view Order Status of the orders placed via POEMS Mobile? Yes, orders placed using POEMS can be viewed, amended and withdrawn from the Order Status page.

You can also view the status of your orders for the past 7 days on this module. How do I trade? There are 3 methods of submitting a trade in POEMS 2. Method 1 - using Trade LP2 tab Click once on specific counter in the View Price widget.

It does not reflect the amount the user actually holds. Method 2 - right click on counter In the View Price widget, right click on counter to bring up the sub menu. Method 3 - orange trade button Click on the Trade button on the top right hand corner of the window to bring up a new Trade widget. How do I submit my original documents to Phillip Securities? You may mail in the original documents to the following address: Can I retrieve all my e-Statements using one POEMS login?

Yes, except for joint accounts which will be available via the specific joint account's login. What if my mobile number is wrong or has not been updated in POEMS? Phillip Securities will send the SMS OTP to the mobile number registered with us at the point of account opening.

If your mobile number is incorrectly registered with us or that you have changed your mobile number prior to receipt of ePIN Mailer, please complete CDP7. Written requests will not be accepted by CDP. For Cash Management account holders, please contact us after you have received notice from CDP that your address has been changed.

If you have Unit Trust account, please write in to Unit Trust department to update your new address. What is a Fill or Kill FOK Order? Fill-or-Kill FOK order must be executed immediately in its entirety. Otherwise, the entire order will be cancelled, no partial execution of the order is allowed. Can I submit a trade greater than the Board Lot size in Unit Share Market?

Unit Share Market only allows the trading of odd lots in quantity less than the board lot size. To buy Creative shares, you will need to place 2 separate trades. Firstly you will have to submit a buy order of Creative shares in the SGX Board Lot Market. Then you have to submit another buy order of 20 Creative shares in the Unit Share Market. How long can we view the Online Contra statements? All contra statement from 15 Jan onwards can be seen via POEMS internet. What are the account types eligible to opt-in for the Password Online Reset service?

The Password Online Reset service is currently available for all POEMS Individual Account holders only. The service is currently not available for Joint or Corporate Accounts. Can I contra my CPF trades? Can the foreign share custody fees be waived? Yes, we will automatically waive the monthly charges if you have at least two trades in your account for the month, regardless of trade size and whether you trade local or foreign shares in that account.

If I am settling by GIRO, can I contra? Yes, you may do so within the contra period. Can I amend my orders after placing them? You can decrease the quantity of order placed, with no change in queue priority. Applicable for SGX orders only. Can I use my SRS funds to purchase shares?

How do I transfer the shares into my margin account? You can transfer the shares by signing the relevant forms. Please contact your trading representative for a copy of the form. OneKey is the product name of the 2FA security device from Assurity, a wholly-owned subsidiary of the Infocomm Development Authority of Singapore "IDA".

How long will my securities be lent out? The duration varies from loan to loan. There is no fixed period which a borrower will have to borrow. How do I transfer the shares into my Share Financing Account? Do I need to put in any collateral after I have sold the securities? You will have to put in collateral latest by the day following the short sale. Accepted collateral can be in the form of cash or marginable securities as prescribed by Phillip Securities Pte Ltd PSPL.

All accepted securities will be assigned a collateralized value. What effect do corporate actions have on prices? A company paying out cash dividends may have impact on its share price due to the economic value transfer from company to investors. Good Till Date GTD.

Is Limit-if-Touched order type available on POEMS? Limit-if-Touched orders are currently supported for orders on the Singapore market only.

What are the risks for GTD order?